Altenkesseler Str. 17/Geb. A4, 66115 Saarbrücken

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1. Introduction

At DevsCreation, we are committed to safeguarding your privacy and ensuring that your personal data is handled in a secure and responsible manner. This Privacy Policy outlines the types of personal information we collect, how we use and protect that information, and your rights under the General Data Protection Regulation (GDPR). We encourage you to read this policy thoroughly to understand our practices regarding your data.

We strive to comply with all applicable data protection regulations, including GDPR, and we make every effort to process personal data fairly, transparently, and lawfully. This policy applies to our website, services, and any interactions with DevsCreation, whether online or offline.

2. Data We Collect

Personal Data

We collect and process various categories of personal data depending on your interaction with us. This includes, but is not limited to:

  • Personal Identification Information: Name, email address, phone number, postal address, gender, date of birth, and other identifying details that you provide when signing up for our services, completing forms, or contacting us.
  • Professional Information: Your occupation, industry, or business details where applicable, especially if you engage with us in a professional capacity.
  • Account Information: Login credentials, transaction history, and preferences if you have created an account with us.

Usage Data

We collect data on how our website and services are accessed and used. This may include:

  • IP Address: The unique address used to identify your device on the internet.
  • Browser Information: Type of browser, version, operating system, and device.
  • Interaction Data: Pages visited, time spent on each page, clickstream data, and links followed.

Transaction Data

For purchases or transactions made through our platform, we collect data such as:

  • Payment Information: Credit card details, billing information, and any relevant financial data necessary to complete transactions.

Cookies and Tracking Data

We use cookies, web beacons, and similar tracking technologies to track the activity on our website and store certain information. These technologies help us improve the user experience and provide more personalized services.

For detailed information about our use of cookies, please see our Cookie Policy.

3. How We Use Your Data

The personal data we collect serves various purposes. Below are the ways in which we use your information:

  • Service Delivery: To provide you with the products or services you request, including managing user accounts, processing payments, and delivering services. To communicate with you about updates to our services, changes to terms and conditions, and other essential notices.
  • Customer Support: To respond to your queries, feedback, or requests for information, and provide technical support where needed. To troubleshoot issues and resolve disputes efficiently.
  • Marketing & Communication: To send newsletters, promotional offers, and information about upcoming events, provided you have given your consent.
  • Website Analytics & Improvement: To monitor and analyze the performance of our website and services to improve functionality and user experience. To test new features, analyze trends, and improve the overall service quality.
  • Legal Compliance & Risk Management: To comply with legal obligations, including regulations concerning data protection, fraud prevention, and taxation.

4. Legal Basis for Processing Personal Data

We process your personal data based on the following legal grounds, as stipulated under the GDPR:

  • Consent: We may process your personal data if you have given explicit consent. For instance, you consent when you sign up for our newsletter or agree to cookies being used.
  • Contractual Necessity: We process your data to perform a contract or to take steps at your request before entering into a contract.
  • Legal Obligation: Certain data must be processed to comply with legal requirements, such as maintaining tax records.
  • Legitimate Interests: We may process your data for purposes that are necessary for our legitimate business interests.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws. Specifically:

  • Account and Transaction Data: Retained for the duration of your relationship with us and for a reasonable period afterward.
  • Usage Data: Retained for analytics purposes to improve service offerings.
  • Marketing Data: Retained until you withdraw consent for receiving marketing communications.

6. Your Data Protection Rights

Under the GDPR, you have specific rights concerning your personal data. You can exercise these rights at any time by contacting us at [email address]. Your rights include:

  • Right of Access: You have the right to request access to the personal data we hold about you.
  • Right to Rectification: You can ask us to correct any inaccurate or incomplete personal data.
  • Right to Erasure: You have the right to request the deletion of your personal data.
  • Right to Restrict Processing: You can request a temporary halt to the processing of your data in certain circumstances.
  • Right to Data Portability: You can request a copy of your personal data in a structured, commonly used format.
  • Right to Object: You have the right to object to our processing of your personal data.
  • Right to Withdraw Consent: If we rely on your consent for processing, you can withdraw that consent at any time.

7. Data Sharing and Transfers

We only share your personal data under specific circumstances:

  • Service Providers and Partners: We share your personal data with trusted third-party service providers who help us deliver our services.
  • Legal and Regulatory Obligations: We may disclose your data to law enforcement, governmental agencies, or regulators if required by law.
  • International Transfers: If we transfer your personal data outside the EEA, we ensure appropriate safeguards are in place.

8. Data Security

We take data security seriously and implement the following measures to ensure your personal data is protected:

  • Encryption: We encrypt personal data both in transit and at rest using industry-standard encryption protocols.
  • Access Controls: We implement role-based access controls and multi-factor authentication.
  • Secure Infrastructure: Our servers are protected by firewalls and are regularly monitored for vulnerabilities.

9. Cookies and Similar Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website. For more information, please see our Cookie Policy.

10. Changes to Our Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make significant changes, we will notify you via email or through a prominent notice on our website.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

  • Email: [email address]
  • Phone: [phone number]
  • Address: [company address]